![]() ![]() If your goods are faulty, please get in touch with us as soon as possible. To arrange a return/exchange please print our RETURNS FORM, complete all fields and include in your return.įor returns from the USA, we offer a charged returns service with UPS (for £20/$27) including collection from you.International returns should be sent via a tracked/signed for service. On receipt of the returned goods in a saleable condition we will issue a full refund. We recommend either sending the goods back via signed for delivery or obtaining a certificate of purchase. Our partnership with UPS and DHL enables us to deliver to much of the US the next working day, in some cases it can take up to 3 days.Īs soon as your order is shipped you will receive a tracking number followed by a time slot for delivery. Orders over $100: Free UPS/DHL Express (1-3 days).We take care of all duties and taxes, so you have nothing to pay :) We have partnered with Royal Mail to offer a Tracked service on all orders, so you can follow the progress of your order and get a time slot for delivery. Royal Mail Special Delivery 1pm (£8.95).Royal Mail 1st Class Signed For (£6.95).Orders over £70: FREE Royal Mail 2nd Class (2-3 days).Orders placed after 3pm on Friday will be sent the following working day. No orders will be sent during the weekend. Our business working days are Monday-Friday. Orders including a pre-order item will be shipped when all items are available. Please note that products on Pre-Order will have the estimated timeframe for dispatch on the product page. All orders will be dispatched within three (3) working days of placing the order (although most are dispatched the same day). ![]()
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